Abstract During the COVID-19 pandemic, the emergence of the infodemic and vaccine hesitancy posed a significant challenge to adequate vaccine uptake. In response, conversational AI services such as chatbots have become an increasingly popular tool in the field of health ser-vice delivery and comm

Acknowledgements This report was prepared by Dr. Shiela Marie Selisana and Ms. Thitipanchaya Panya from the Health Intervention and Technology Assessment Program Foundation (HITAP) and reviewed by Ms. Saudamini Vishwanath Dabak. The authors are grateful to Dr. Zin Nwe Win for her invaluable as

Acknowledgements This report was prepared by Dr. Zin Nwe Win, Dr. Shiela Marie Selisana, and Ms. Thitipanchaya Panya from the Health Intervention and Technology Assessment Program Foundation (HITAP) and reviewed by Ms. Saudamini Vishwanath Dabak. The meeting was conducted in collaboration with

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